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Two Specialist Series-Pt. 3 (One voice)

One of the minor issues you may find is that as more specialists are assigned to any detail, the more a client and/or client representative will forget that you are in charge and start relaying changes and such to junior specialists.  There is not a problem with that per se however, the message to the client should be I need to inform the detail leader of that.  Obviously, there are extenuating circumstances that will dictate an immediate response.  I totally get that, however no changes in operational strategies and/or tactics can be dictated by a staffer without being conveyed to the DL or AIC.  One small change can effect the entire outcome of the protective objective.

Clients will do this all the time to alleviate looking for the DL/AIC to cut down on time in the search or posssibly because you are not on station.  Whenever a client asks for all the contact number of the specialists on a detail, I make sure that they know that whomever the DL/AIC is.  In doing that I intimate to them that any changes have to be relayed to that person.  I also tell them that when we are operational, I instruct my people to not answer their phones unless it is me or the ADL is calling.  We are only going to call if it is absolutely necessary.  Passing important information to a junior specialist can be lost in translation as well as forgotten over time.  If something is not done uess who they client is going to look for-YOU.  The one voice rule alleviates any misunderstanding in communication and puts the responsibilty on one person.

When you are in the 2 specialist scenario, your protective posture can be greatly affected if your other specialist is tasked to do something outside of your knowledge.  One case in particular we were doing an event integrity detail with 3 specialists.  The former prime minister of a eastern block country was speaking.  At the conclusion of his speech one of the client reps asked one of my guys to help escort the former PM to a green room and hold post there until he left.  Under the contractual agreement we were not tasked to provide protective support to any of the speakers.  In fact, during the preliminary talks with them, I offered coverage and was rebuffed on that offer because all of them had security teams.  On the day in question, the client rep that originally told me NO instructed my specialist to do so.  He, in turn, obeyed her order, after I told him we were not responsible for that tasking and walked the PM to the green room, leaving his post without telling me.  His post was not properly relieved causing a major gap in my coverage.  As we did a rotation in posts I noticed that he was missing.  When I radioed him he told me what had happened.  We were lucky that no one had breached he meeting but in my eyes he had abandoned his post without notifying me.

In that scenario, I would have still accommodated the client rep however I would have made adjustments in coverage.  His lack of communication and reacting on his own ould have put everyone at risk, the client and the BPI reputation.  One voice policy is the way you alleviate these potential problems.

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