I have mentioned on several occasions of conversations that I have had with USSS and DS agents while working. I want to make a couple points here. The first one is that any operational conversations with them should follow the “one voice” policy. What I mean is that ALL initial contact should be made by …
Wheels up
Sorry ladies and gentlemen there is no video this week due to a week long detail. This week’s detail was the maiden voyage of the new BPI pins due to the amount of specialists used and the protectees attending. I got a chance to interact and exchange information with new USSS agents assigned to the …
Looking for Paul Bart Mall cop
How do I say this? Let me start by saying that there is, as I’ve said before, a pricing scale from a provider to client perspective and a provider to specialist perspective. Often times the limits are pushed on the top end by over zealous personalities in the industry claiming that the threat to the …
Keep it in perspective
Yesterday one of the members of the Facebook NABA forum posted that he was rather disappointed at the fact that he had sent his resume to a protection service provider regarding employment. He said that he was a little miffed when they replied, “take a look at our training, it only costs …..” I had …
Truth AND consequences
I have posted, blogged, and taped examples of improper social media behavior more times than I can remember. I will never understand why some specialists [often refer to themselves as experts] continue to spew language and behavior that lends a black eye to the industry. When I say the industry I think most people’s myopic …
They aren’t just looking at your Principal
I posed a question on the NABA Facebook page yesterday The terms surveillance detection and counter surveillance are loosely used a lot and and often incorrectly. What’s the difference? The answers varied even to the point that one member was honest when he said he would take a stab at the answer. I posed the …
Snapshot to judgement
I have to confess that in my beginning stages as a Vance agent in the field and away from the gatehouse and the Saudi Ambassador’s residence I was caught up in the image I portrayed to the senior Vance agents and the management staff. The powers-that-be had instilled a very extreme model of professionalism. Everything …
Managing personnel & personal headaches with time
As a company owner do you assign 8 hour shifts or 12 hour shifts on details? Let me make a suggestion that makes staffing and managing personnel much easier especially if you run a detail where there is close-in protection involved. First, we all grew up under the 8 hour shift rotation. Whether it was the …
Analyzing the attire!
When you see your principal for the first time, whether this is your first engagement or the beginning of the day of a long-term detail, the very first thing you should analyze is what they are wearing. By the time I say, “Good morning Mr. or Ms. So-and-So” I have already looked at their attire. …


