They aren’t just looking at your Principal

I posed a question on the NABA Facebook page yesterday The terms surveillance detection and counter surveillance are loosely used a lot and and often incorrectly. What’s the difference?  The answers varied even to the point that one member was honest when he said he would take a stab at the answer. I posed the …

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Snapshot to judgement

I have to confess that in my beginning stages as a Vance agent in the field and away from the gatehouse and the Saudi Ambassador’s residence I was caught up in the image I portrayed to the senior Vance agents and the management staff.  The powers-that-be had instilled a very extreme model of professionalism.  Everything …

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Managing personnel & personal headaches with time

As a company owner do you assign 8 hour shifts or 12 hour shifts on details?  Let me make a suggestion that makes staffing and managing personnel much easier especially if you run a detail where there is close-in protection involved. First, we all grew up under the 8 hour shift rotation.  Whether it was the …

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Where’s my MONEY! This week in Protection – September 10, 2012

Analyzing the attire!

When you see your principal for the first time, whether this is your first engagement or the beginning of the day of a long-term detail, the very first thing you should analyze is what they are wearing.  By the time I say, “Good morning Mr. or Ms. So-and-So” I have already looked at their attire.  …

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Theory of [EP] Relativity

We all are familiar with Albert Einstein’s Theory of Relativity which basically that objects will move slower and shorten in length from the point of view of an observer on Earth. Einstein also derived the famous equation, E = mc2, which reveals the equivalence of mass and energy.  I will openly admit that this theory …

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It’s the jockey and not the horse

Let’s say you are at the Kentucky Derby and you have a favorite horse that you intend to bet on.  You’ve been following this horse’s results up until the biggest day of horse racing.   On the day of the race you find out that your favorite horse’s jockey, “Mr. Ethical Professional” was unable to race …

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Have you ever seen yourself?

I employed something new last month during a detail that we worked.  I assigned someone to videotape certain aspects of the team working.  I did this for the sole purpose being able to see the team while they are actually working.  In training everyone knows that they are not really working and your mind is …

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Everyone is good!

After yesterday’s blog I only received 2 responses. Am I to surmise that everyone is good? Should conclude that everyone has their client based locked in? Or, is it that everyone is attached to a network that is flourishing. What I do know is that there are more issues out there than people are willing …

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Go after the Lamb NOT the Tiger

I have been vigorously researching the process of how protection companies and specialists approach going after new clients.  About 2 weeks ago I put out BPI Security’s Top 10 secrets to building client relationships.  Let me start by saying this, “BUILDING” a relationship implies you already have the client’s ear and interest.  These 10 secrets …

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